BOOKING TERMS
1. Tailor-Made Travel
All Asia Vacation specialises in tailor-made and personalised travel. Each journey is designed according to the traveller's preferences, travel dates, interests, pace, accommodation requirements and other individual considerations.
Information shown on our website is for inspiration and does not constitute a fixed package or confirmed itinerary.
2. Enquiry and Proposal
After receiving your enquiry, AAV may discuss your preferences and requirements with you before preparing a personalised proposal.
A proposal may include accommodation, transportation, experiences, guides, meals, activities and other services. Availability and pricing are subject to confirmation at the time of booking.
3. Booking Confirmation
A booking becomes confirmed only after AAV has confirmed the relevant services in writing and the applicable payment or deposit requirements have been fulfilled.
An enquiry, discussion, provisional proposal or quotation does not by itself constitute a confirmed booking.
4. Pricing
Travel prices may vary depending on travel dates, availability, exchange rates, supplier costs, accommodation categories, transportation, special arrangements and other factors.
Unless specifically stated otherwise, a quotation applies only to the services and conditions described in that quotation and may have a validity period.
5. Payment
Payment schedules, deposit requirements, final payment deadlines and accepted payment methods will be specified in the relevant quotation or booking confirmation.
Certain hotels, transportation providers, cruises, experiences or other suppliers may have their own payment and cancellation conditions."
6. Changes and Cancellation
Cancellation and amendment conditions may vary according to the individual services included in your journey.
Where supplier-specific conditions apply, those conditions will be communicated to you as part of the booking process.
Requests for changes or cancellations should be made as early as possible. Additional charges may apply depending on the services involved and the timing of the request."
7. Travel Documents and Personal Requirements
Travellers are responsible for ensuring that they hold valid passports, visas, permits, travel insurance and other documents required for their journey.
Travellers should also ensure that they meet applicable health, entry, immigration and other requirements.
8. Special Requirements
Please inform AAV of any dietary, mobility, medical, accessibility, religious, family, age-related or other requirements that may affect your journey as early as possible.
We will make reasonable efforts to accommodate such requirements, subject to availability and the policies of relevant suppliers.
9. Third-Party Suppliers
AAV works with selected hotels, transportation providers, guides, restaurants, activity operators and other service providers.
Services delivered by third parties may be subject to their own terms, operational conditions and limitations. AAV will coordinate with relevant suppliers to support the smooth operation of your journey.
10. Changes During Travel
Travel conditions may occasionally require changes to an itinerary, including due to weather, safety, operational conditions, government requirements, supplier circumstances or other events beyond reasonable control.
Where necessary, AAV will work with travellers to identify appropriate alternatives while seeking to preserve the character and quality of the journey.
11. Travel Insurance
We strongly recommend appropriate travel insurance covering cancellation, medical expenses, personal belongings, travel interruption and other risks relevant to your journey.
12. Acceptance
By confirming a booking with AAV, you acknowledge that you have read and accepted the applicable Booking Terms, quotation, itinerary, payment conditions and other booking documents provided to you.