ACCESSIBILITY STATEMENT

1. Our Commitment
All Asia Vacation is committed to making our website and digital information as accessible and user-friendly as reasonably possible.

We believe that travel should be welcoming and accessible to people with different needs, abilities and circumstances.

2. Accessible Travel
Accessibility is also an important consideration when designing a personalised journey.

If you have mobility, sensory, dietary, communication, medical, family or other accessibility requirements, we encourage you to tell us as early as possible.

Our team will work with you to understand your requirements and identify suitable options wherever reasonably possible.

3. Website Accessibility
We are continuously working to improve the accessibility, usability and clarity of our website.

Because our website contains content from different sources and may include third-party technologies or services, some elements may not always provide the same level of accessibility for every user.

4. Alternative Assistance
If you experience difficulty accessing information on our website, please contact us. Where reasonably possible, our team will assist by providing information or support through an alternative communication method.

5. Accessibility Feedback
We welcome feedback that can help us improve the accessibility of our website and travel services.

If you encounter an accessibility barrier or have a suggestion, please contact us and, where possible, tell us:
- The page or service concerned
- The difficulty you experienced
- The device or technology you were using
- Any alternative format or assistance that would be helpful

We appreciate your feedback and will consider reasonable improvements as part of our ongoing website and service development.

6. Our Approach to Personalised Travel
Because every AAV journey is designed individually, accessibility requirements can be discussed as part of the journey-design process.

We encourage travellers and travel advisors to communicate relevant requirements at the earliest possible stage so that suitable accommodation, transportation, activities and other arrangements can be considered.

7. Contact
For accessibility questions or assistance, please contact All Asia Vacation using the contact details provided on our website.